Main Features
Control panel
Identify every visitor the second they enter your website and place them in a list.
Timers counting the length of stay in the site and in the current page
A status icon indicates the state of the visitor regarding the chat (on site, opened chat, sent a message).
visual indication for message received .
Get full information about each visitor including the page he's on now, the site from which he came from and his search words, former visits and previous pages in the current visit .
Sorting the visitors list by visit time, pages, number of messages and more .
Filtering the visitors list by unread messages, open chats only, hiding blocked sites, departments and agents .
Hide inactive visitors.
Mark certain visitors to highlight them.
Choosing sounds indicating a new visitor's entrance, a returning visitor and a message received.
Register multiple sites and manage them under one user .
Chat conversation management
Multi-chat system. Switch between visitors and having multiple chats simultaneously.
A bursting message any time that opens the chat or bubble on the toolbar.
Sending one message to all visitors at once .
Pre set phrases reservoir to use in chat.
Automatic opening message that will be sent to the visitor as he enters the site or opens the chat.
Offline message that will be sent to visitors who open the chat in offline mode..
Auto messages with delay on certain pages or all over the site.
Send offline messages to email.
Popping a Facebook like button inside the chat.
A special agent network with multiple agents with unique user account for each.
Limited access to certain pages for each agent by the admin's decision.
Different identity to each agent including picture upload.
Passing a conversation from one agent to another.
Products mini-shop on the toolbar itself where you can add products or services with a picture and link to their page.
News box on the toolbar where you can add special sales or indications.
Placing the toolbar in a fixed place at the bottom or setting a place by axis.
Minimize the toolbar.
Display the chat toolbar in specific pages only.
Change the words on the bar.
Choose your toolbar's color from the variety offered.
Setting a default language for the toolbar.
Hide the toolbar and display it with a bursting message.
Message receiving sound (only when the chat is closed).
First message opens chat or appearing in a bubble.
Print the conversation.
Change toolbar language.
Enabling the chat translator.
Statistics interface
Choosing a range of dates to search in.
Site entrances displayed by chart.
Unique visitors displayed by chart.
Compare Site entrances and unique visitors.
Pages Entrances table.
Peak hours of site entrances.
Site entrances chart by hours.
The sites visitors arriving from displayed by pie chart.
Weekly activity report send via email and displayed on the control panel page.
History interface
Choosing a range of dates to search in.
Saving all conversations in one interface.
All site entrances display in a table with visitors info and messages.
Chat conversations only. At least one message from the visitor or the agent.
Unread messages only.
Offline messages only (unread).
Specific visitor's visits.
Mark visitors manually and filter results by marked only..
